Returns & Exchanges

At ENYA MUSIC Global, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all our premium instruments and accessories. If your gear doesn't inspire you, simply return it in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and reason for return.

• 2.
  Prepare Your Package

  Securely pack the instrument in its original factory packaging, including all cables, cases, manuals, and promotional items.

• 3.
  Ship to Enya

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or ship your exchange within 5-7 business days.